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🔍✅ Quality assurance process in MLS

New learning content reviewed and approved

Written by Carsten Rhinow

In MLS, as a learning facilitator, you can create your own learning tasks, projects and learning journeys. To ensure that new content is reviewed by a second person before it is used, there is a quality assurance (QA) process.

​The principle is simple: you create some learning content, submit it for review, and someone else carries out the quality assurance. 👀

Create learning content ✏️

First, create your new learning task, project or learning journey in MLS2 as usual.

Enter all the necessary information and, ideally, check the content yourself once more before submitting it. Take particular care to ensure that the content is factually correct, complete and clearly worded.

Tip: For learning activities with the status ‘Draft’, you’ll find the ‘Try it out’ button, which allows you to work through them in full from the learner’s perspective.


Submit for quality assurance 📤

If you think everything is correct, you can ‘Submit’ the task (or the project or learning journey).​

You can do this either

  • directly within the task

  • via the list view

This is how you submit the content to the quality assurance process. Another person will then review your learning activity, project or learning journey and check whether the content is suitable for use.

💡 Why do we do this?

The dual-review principle helps to identify errors, ensure the quality of the learning content and provide learners with the best possible materials.


Set the reviewer(s) 🕵🏼‍♀️

You can set the approval rights within your organisation yourself via Administration -> Users and the permissions there.

This means you’ll now have an additional ‘Submitted’ tab for learning tasks, projects and learning journeys in the task management section.

Review by a second person 🔎

The reviewer will look through the content you have submitted. In doing so, they may, for example, check for factual accuracy, completeness, clarity and up-to-date information.

Once the review is complete, there are three possible outcomes

Approve

If everything is correct, you can approve the learning content straight away. No further changes on your part are then required. The learning task (or the project or learning journey) will be added to the pool.

​✏️ Edit (make minor changes yourself)​

If only minor adjustments are needed, the reviewer can make these themselves straight away.

This is useful, for example, for minor typos, individual phrases or other minor corrections. This means the content does not have to be sent back for every little thing.

​↩️ Reject

If major changes are required or there are fundamental issues with the content, the reviewer can reject the submission.

In doing so, the reviewer must provide feedback:

In this case, you can revise the learning content and then resubmit it for quality assurance. 🔄

The rejected tasks are highlighted in the task list.

Click on the link for the learning activity and you’ll be able to see the feedback:


Sharing learning content 🔀

Once your learning tasks, projects or learning journeys have been assessed and added to the pool, you can also share them with other organisations.

You can find out how to do this here.


The QA process at a glance 👀

Create learning content ✏️
Submit for QA 📤
Review by a second person 🔍
Approval ✅ / minor corrections ✏️ / rejection ↩️
Content from the pools can be shared with other organisations 🔀

In this way, the QA process ensures that new learning tasks, projects and learning journeys are not deployed without being checked, whilst allowing minor corrections to be made quickly.

Tip for learning facilitators 💡

Check your learning content as carefully as possible before submitting it to QA. The more complete and clear your content already is, the quicker the review can be carried out. 🚀

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